Terms of Service

Last updated: November 13, 2026

These Terms of Service govern your purchase and use of the digital products sold on crochetwithgrandma.com (the "Site"), operated by LF LABS LTD (Company No. 17383169, registered in England and Wales, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom), trading as Crochet with Grandma ("we", "us"). By purchasing or using our products you agree to these Terms.

1. Our products

We sell digital crochet patterns in PDF format and online video lessons ("Products"). Nothing physical is shipped. Descriptions, contents and prices are shown on the Site at the time of purchase.

2. Prices and payment

Prices are in US dollars and are one-time payments unless clearly stated otherwise. Applicable sales tax may be added at checkout. Payments are processed by our payment providers (Stripe and PayPal); we never see or store your full card number.

3. Delivery

Your access link is sent by email right after a successful payment. If it hasn't arrived within 30 minutes, please check your spam folder and then write to support@crochetwithgrandma.com.

4. License

Each purchase gives you a personal, non-exclusive, non-transferable license to download, print and use the Products for yourself. You may sell or give away finished items you make with your own hands from our patterns. You may not copy, share, resell, redistribute, translate or publish the patterns or videos, in whole or in part, in print or online.

5. Refunds

Every order is covered by the 30-day money-back guarantee described in our Refund Policy.

6. Results

Crochet gets easier with practice, and finished pieces vary with yarn, hook, tension and experience. Photos on the Site are illustrative.

7. Safety

Small crocheted items and safety eyes can be a choking hazard for children under 3. For little ones, embroider the faces instead of using safety eyes and supervise play.

8. Intellectual property

All content on the Site and in the Products, including text, patterns, photos, videos and logos, belongs to or is licensed to LF LABS LTD and is protected by copyright.

9. Limitation of liability

To the extent permitted by law, our total liability for any claim about a Product is limited to the amount you paid for it. Nothing here limits rights you have as a consumer that cannot be limited by law.

10. Changes

We may update these Terms. The version in force on the date of your purchase applies to that purchase.

11. Governing law

These Terms are governed by the laws of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

12. Contact

LF LABS LTD (Company No. 17383169, registered in England and Wales, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom), trading as Crochet with Grandma. Email: support@crochetwithgrandma.com.